Refund policy

Faulty, damaged or wrong item

If your item arrives faulty, damaged or not as described, contact us within 30 days with your order number and a photo. We'll replace it or refund you, in line with the Australian Consumer Law.

Change of mind

We don't offer refunds or exchanges for change of mind, so please check the size guide before ordering. Your rights under the Australian Consumer Law are not affected.

Wrong size

Contact us before your order ships and we'll do our best to change it.

How to contact us

Email wearesaltbush@gmail.com with your order number. We reply within 2 business days.